Contact & How To Find Us
Taking the first step can feel daunting, but you do not need to have everything figured out before getting in touch. Whether you are considering counselling for yourself, your child, your relationship, or your workplace, we are happy to answer any questions and explore how we may be able to support you.
Contacting Louise & Duncan
The first step is simply starting a conversation. You are welcome to contact us by phone, email, or through the contact form on each page, and we will respond as soon as we can.
Contact Emails
Louise: louise@activelisteningtherapies.com
Duncan: duncan@activelisteningtherapies.com
Louise and Duncan look forward to hearing from you and understanding a little about what has brought you to counselling.
What is Counselling?
When you contact us, we will usually arrange an initial conversation to discuss what is bringing you to counselling, answer any questions you may have, and explore how we may be able to help. There is no pressure to commit to ongoing sessions during this first contact.
Many people find that simply talking things through with someone understanding can make the process of seeking support feel less overwhelming. Our aim is to help you feel informed, comfortable, and supported from the very beginning.
How Counselling Can Help
We are situated close to transport links and the A1/A46/A17 interchange.
Active Listening Therapies
Starlite Business Centre
4a Grove Street
Balderton
Newark
NG24 3AZ
Balderton is easily accessible from Newark and surrounding areas, including Fernwood, Middlebeck, Southwell, Bingham, Collingham, and nearby villages.
Parking & Accessibility
Off-street parking is usually available close to the office, and the ground-floor location makes access straightforward for many visitors. If you have any accessibility requirements or would like to discuss access before attending, please feel free to contact us, and we will do our best to help.
We want visiting the practice to feel as easy and comfortable as possible, particularly if attending counselling is already feeling like a significant step.
Talking To Us
Opening Hours
Monday to Friday: 10:00 am – 8:00 pm
Saturday: By appointment
Sunday: Closed
If you are unable to attend during these times, please let us know when you get in touch, and we will discuss whether alternative arrangements may be possible.
Face-To-Face & Online
We offer both face-to-face counselling from our Newark office and online sessions, allowing you to choose the approach that feels most comfortable and accessible. Online counselling can be particularly helpful if you live outside Newark, have caring responsibilities, health difficulties, or simply prefer the convenience of attending from home.
Whether meeting in person or online, our aim remains the same: to provide a confidential, supportive space where you can feel heard and understood.
Areas We Commonly Support
People contact us for many different reasons, including anxiety and depression, stress and burnout, bereavement and loss, relationship difficulties, trauma, self-esteem and confidence issues, and significant life changes. We work with adults, young people, couples, families, and workplaces across Newark and the surrounding communities.
If you are unsure whether counselling is right for you, please feel free to ask. We are always happy to discuss your situation and help you consider the options available.
Taking The First Step
You do not need to know exactly what you want to say before making contact. The first step is simply reaching out, and we will meet you with warmth, respect and understanding.
Louise and Duncan look forward to speaking with you and helping you explore the support that feels right for you.
Whether meeting in person or online, our aim remains the same: to provide a confidential, supportive space where you can feel heard and understood.
